• 1900 - 1960

    Era of
    Production

    Mass production
    is the key
    to success.

  • 1961 - 1990

    Era of
    Distribution

    Global connections and transportation systems make distribution the key to success.

  • 1991 - 2010

    Era of
    Information

    Connected computers and the “supply chains” aid those who control information.

  • 2011 - ?

    Era of the
    client

    A higher level of attention and “obsession” for the client is necessary to succeed.

  • *Source:
    Competitive Strategy in the Age of the Customer” Forrester Report





*Source:
"Competitive strategy in the Age of the Customer" Forrester Report

ITALIAN CUSTOMER INTELLIGENCE

To enter the dreams of the Italian client

The sensibility and the taste of the Italian client are true tests to products, Italian or otherwise, that want to conquer the world.

In the era of the client,
Italian Customer Intelligence
allows you to listen and to know the most attentive, demanding, grandiose, beauty-oriented, and quality-obsessed client:

The Italian Client

(preview)

|

How?

|

E-Commerce: “Intelligent” e-commerce profiles the client and allows you to understand her while selling; this simplifies your productive, organizing, and commercial structures.

E-COMMERCE

video

Live feed to offer the best customer experience and then evaluate it.

P.I.N.

video

Conoscendo le nuove tendenze che attraggono il consum-attore attraverso un retail tour appositamente studiato e organizzato.

MILANO RETAIL TOUR

video

Dialoguing in the most intelligent “hotspot” of the Italian client.

UNADONNA.IT

site

Opening retail stores in line with new advances.

Retail Operations

site

Improving and focusing on your website, e-commerce, and social media.

Web Presence Check

discover

Once you have passed the test of the Italian client,
IT IS TIME TO...

Cross the ocean in the most efficient manner possible.

INSTANT MARKET

video

Promote development projects by finding resources and partners.

LTA Starts you up

site

Illustrate your story and progress moment by moment.

INSTANT VIDEO

video

In the era of the client,
Italian Customer Intelligence
allows you to listen and to know the most attentive, demanding, grandiose, beauty-oriented, and quality-obsessed client:

The Italian Client

(preview)

The sensibility and the taste of the Italian client are true tests to products, Italian or otherwise, that want to conquer the world.


ITALIAN CUSTOMER INTELLIGENCE

To enter the dreams of the Italian client

|

How?

|

E-Commerce: “Intelligent” e-commerce profiles the client and allows you to understand her while selling; this simplifies your productive, organizing, and commercial structures.

E-COMMERCE

video

Live feed to offer the best customer experience and then evaluate it.

P.I.N.

video

Conoscendo le nuove tendenze che attraggono il consum-attore attraverso un retail tour appositamente studiato e organizzato.

MILANO RETAIL TOUR

video

in the most intelligent “hotspot” of the Italian client.

UNADONNA.IT

site

Opening retail stores in line with new advances.

Retail Operations

site

Improving and focusing on your website, e-commerce, and social media.

Web Presence Check

site

Once you have passed the test of the Italian client,
IT IS TIME TO...

Cross the ocean in the most efficient manner possible.

INSTANT MARKET

video

Promote development projects by finding resources and partners.

LTA Starts you up

site

Illustrate your story and progress moment by moment.

INSTANT VIDEO

video

MORE ATTENTION

Web Presence Check

 

Thanks to the service Web Presence Check, Italian Customer Intelligence will help you to attain an ever-increasing number of clients and to be ever-more present on the web with the objective of reaching the 39 million users that connect to the Internet every year in Italy (statistics from Audiweb). This is possible due to an in-depth analysis of your communication tools from your e-commerce website to blogs to social networks and an improvement of these channels in terms of digital strategy.

The service Web Presence Check will also help you become more aware of market trends regarding your specific product segment through a study of the digital presence of your major competitors. In this way, it will be easier to improve the existing communication strategies and to plan for future activities.

During this service, you can constantly verify the evolution of your journey into the world of the web and prepare yourself to become a digital reference point for your sector.

 

Learn more at Web Presence Check

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