1900 - 1960

Era of
Production

Mass production
is the key
to success.
1961 - 1990

Era of
Distribution

Global connections and transportation systems make distribution the key to success.
1991 - 2010

Era of
Information

Connected computers and the “supply chains” aid those who control information.
2011 - ?

Era of the
client

A higher level of attention and “obsession” for the client is necessary to succeed.
*Source:
Competitive Strategy in the Age of the Customer” Forrester Report

*Source:
"Competitive strategy in the Age of the Customer" Forrester Report

To bring things into the world
Things tell about buyers, makers respond to them
Today's innovation is tomorrow's tradition
People change, clients are people
Exterior-oriented people
Happening-oriented people
Outside IN telligence

To bring things into the world
Things tell about buyers, makers respond to them
Today's innovation is tomorrow's tradition
People change, clients are people
Exterior-oriented people
Happening-oriented people
Outside IN telligence

ITALIAN CUSTOMER INTELLIGENCE

To enter the dreams of the Italian client

The sensibility and the taste of the Italian client are true tests to products, Italian or otherwise, that want to conquer the world.

In the era of the client,
Italian Customer Intelligence
allows you to listen and to know the most attentive, demanding, grandiose, beauty-oriented, and quality-obsessed client:

The Italian Client

(preview)

How?

E-Commerce: “Intelligent” e-commerce profiles the client and allows you to understand her while selling; this simplifies your productive, organizing, and commercial structures.

E-COMMERCE

video

Live feed to offer the best customer experience and then evaluate it.

P.I.N.

video

Conoscendo le nuove tendenze che attraggono il consum-attore attraverso un retail tour appositamente studiato e organizzato.

MILANO RETAIL TOUR

video

Dialoguing in the most intelligent “hotspot” of the Italian client.

UNADONNA.IT

site

Opening retail stores in line with new advances.

Retail Operations

site

Improving and focusing on your website, e-commerce, and social media.

Web Presence Check

discover

Once you have passed the test of the Italian client,
IT IS TIME TO...

Cross the ocean in the most efficient manner possible.

INSTANT MARKET

video

Promote development projects by finding resources and partners.

LTA Starts you up

site

Illustrate your story and progress moment by moment.

INSTANT VIDEO

video

In the era of the client,
Italian Customer Intelligence
allows you to listen and to know the most attentive, demanding, grandiose, beauty-oriented, and quality-obsessed client:

The Italian Client

(preview)

The sensibility and the taste of the Italian client are true tests to products, Italian or otherwise, that want to conquer the world.

ITALIAN CUSTOMER INTELLIGENCE

To enter the dreams of the Italian client

How?

E-Commerce: “Intelligent” e-commerce profiles the client and allows you to understand her while selling; this simplifies your productive, organizing, and commercial structures.

E-COMMERCE

video

Live feed to offer the best customer experience and then evaluate it.

P.I.N.

video

Conoscendo le nuove tendenze che attraggono il consum-attore attraverso un retail tour appositamente studiato e organizzato.

MILANO RETAIL TOUR

video

in the most intelligent “hotspot” of the Italian client.

UNADONNA.IT

site

Opening retail stores in line with new advances.

Retail Operations

site

Improving and focusing on your website, e-commerce, and social media.

Web Presence Check

site

Once you have passed the test of the Italian client,
IT IS TIME TO...

Cross the ocean in the most efficient manner possible.

INSTANT MARKET

video

Promote development projects by finding resources and partners.

LTA Starts you up

site

Illustrate your story and progress moment by moment.

INSTANT VIDEO

video

развивающие игры для детей

VIDEO STORY-TELLING

Instant Video

The launching of a product, a meeting with agents, an idea to present, the description of a service, a tradeshow to present at, an enticing email to send, a story to tell, news to communicate, the right suggestion for a convention, a difficult concept to simplify, a project to evaluate, a business process to describe, a website to update, didactic communication, an important meeting, clients to attract, entertain, surprise, and inform…

Once upon a time, there was a slide; today, there is a video: brief, efficient, instantaneous, produced intelligently in a short period of time.

Eventually, you may open your own channel on YouTube where every month over six billion hours of video are watched in 61 countries.

1900 - 1960

Era of
Production

1961 - 1990

Era of
Distribution

1991 - 2010

Era of
Information

2011 - ?

Era of the
client

ITALIAN CUSTOMER INTELLIGENCE

The Italian Client

How?

E-COMMERCE

P.I.N.

MILANO RETAIL TOUR

UNADONNA.IT

Retail Operations

Web Presence Check

INSTANT MARKET

LTA Starts you up

INSTANT VIDEO

The Italian Client

ITALIAN CUSTOMER INTELLIGENCE

How?

E-COMMERCE

P.I.N.

MILANO RETAIL TOUR

UNADONNA.IT

Retail Operations

Web Presence Check

INSTANT MARKET

LTA Starts you up

INSTANT VIDEO

VIDEO STORY-TELLING

Partners

Partner

Home social icons

1900 - 1960

Era of Production

1961 - 1990

Era of Distribution

1991 - 2010

Era of Information

2011 - ?

Era of the client

ITALIAN CUSTOMER INTELLIGENCE

The Italian Client

The Italian Client

A Research of Italian Customer Intelligence ®

How?

E-COMMERCE

P.I.N.

MILANO RETAIL TOUR

UNADONNA.IT

Retail Operations

Web Presence Check

INSTANT MARKET

LTA Starts you up

INSTANT VIDEO

The Italian Client

ITALIAN CUSTOMER INTELLIGENCE

The Italian Client

A Research of Italian Customer Intelligence ®

How?

E-COMMERCE

P.I.N.

MILANO RETAIL TOUR

UNADONNA.IT

Retail Operations

Web Presence Check

INSTANT MARKET

LTA Starts you up

INSTANT VIDEO

VIDEO STORY-TELLING

Partners

Partner

Home social icons

Era of
Production

Era of
Distribution

Era of
Information

Era of the
client